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	1.	The collapse of the american management mystique by LOCKE, Robert R. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Oxford : Oxford University, 1996Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.03L814c] (1). Place hold Add to cart (remove)
	2.	Total quality management in human service organizations by MARTIN, Lawrence L. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Newbury Park : SAGE, c1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M3818t] (1). Place hold Add to cart (remove)
	3.	Getting agencies to work together : the practice and theory of managerial craftsmanship by Bardach, Eugene. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : Brookings Institution , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B245g] (1). Place hold Add to cart (remove)